Privacy Policy

Effective date: July 1, 2025

501cbookkeeping ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information:

Contact information
Name, email address, phone number, and organization name submitted via our contact form, consultation scheduler, or direct communication.
Financial and organizational records
Documents, account data, and financial information provided by clients as part of our bookkeeping engagement. This information is used solely to perform contracted services.
Website usage data
Anonymized analytics data collected via Google Analytics, including pages visited, time on site, and general geographic location. No personally identifiable information is collected through analytics.
Scheduling information
Name and email address submitted when booking a consultation through our Google Calendar appointment scheduler.

2. How We Use Your Information

We use collected information to:

  • Provide, manage, and improve our bookkeeping services
  • Communicate with you about your engagement, proposals, and account
  • Schedule and confirm consultations
  • Send service-related notices and updates
  • Understand how our website is used and improve its content
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services that may process data on our behalf:

Google Analytics
Website traffic analysis. Data is anonymized and subject to Google's Privacy Policy.
Google Calendar
Appointment scheduling. Subject to Google's Privacy Policy.
QuickBooks Online
Accounting software used to maintain client books. Subject to Intuit's Privacy Policy.
DatoCMS
Content management for this website. No visitor personal data is stored in DatoCMS.

4. Data Security

We take reasonable technical and organizational measures to protect client data from unauthorized access, disclosure, or loss. Client financial records are accessed only through secure, role-based platforms with multi-factor authentication. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain client financial records for a minimum of seven (7) years following the end of an engagement, in accordance with IRS recordkeeping guidelines. Contact and inquiry information is retained for as long as necessary to respond to your request and maintain our business records. You may request deletion of non-legally-required data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal data not required by law
  • Opt out of any marketing communications

To exercise any of these rights, contact us at the information below.

7. Cookies

Our website uses cookies through Google Analytics to understand aggregate visitor behavior. You can disable cookies in your browser settings or opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

8. Children's Privacy

Our services are directed to nonprofit organizations and their representatives, not to individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active clients by email. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

Questions or requests regarding this Privacy Policy can be directed to:

501cbookkeeping

Asheville, NC

Phone: (828) 222-0829

Website: Contact form

This policy is provided for informational purposes. It does not constitute legal advice. Consult an attorney for legal guidance specific to your organization.